How to Find Your Brand Voice (Without a Cringey Adjective List)
Part of: Traffic & Audience — our full guide on this topic.
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Most advice on “finding your brand voice” hands you a worksheet: pick three adjectives (friendly, bold, authentic — the same three everyone picks), fill in a “we are / we are not” table, and file it in a folder you’ll never open again. A week later you’re back to writing in the same cautious, corporate-adjacent voice as everyone else, because a list of adjectives never actually told you what to type.
This guide takes the opposite approach. Your brand voice isn’t a set of labels you assign yourself — it’s a pattern you already have, waiting to be noticed and made consistent. Get it right and everything you publish gets easier and more effective: your emails sound like a person, your sales page reads like a conversation instead of a brochure, and a stranger who reads two of your posts starts to recognise you. Get it wrong (or skip it) and you sound like a slightly nervous press release — instantly forgettable in a feed full of them.
First: why the adjective list doesn’t work
“We’re friendly, professional, and approachable” describes roughly every business on earth. Adjectives feel like decisions but they don’t survive contact with a blank page — when you sit down to write a launch email, “authentic” gives you nothing to actually do. Worse, most people pick aspirational adjectives (witty, bold) that don’t match how they really write, so the words on the page and the label in the folder quietly disagree, and readers feel the friction even if they can’t name it.
A real voice isn’t a list of qualities. It’s a bundle of concrete, repeatable choices:
- The words you reach for (and the ones you refuse — the jargon you won’t use).
- Sentence rhythm — long and flowing, or short and punchy?
- How formal you are — do you say “utilise” or “use,” “individuals” or “people”?
- What you have a point of view about — the things you’re willing to say that a cautious brand wouldn’t.
- How much of you shows up — humour, opinions, the occasional aside.
Those are things you can hear on the page. Adjectives aren’t. So instead of inventing a voice, let’s go find the one you already have.
Step 1: Notice the voice you already use
You are never more “on brand” than when you explain your topic to a friend over coffee — no filter, no “marketing” hat, just a real person who happens to know this stuff. That’s your voice. The problem is it disappears the moment you open a blank document and start “writing for the internet.”
So capture it while it’s natural:
- Record yourself explaining your thing. Open a voice memo and answer, out loud, “what do people always get wrong about [my topic]?” Talk for two minutes. Then transcribe it. The phrasing you used unprompted is your voice, undiluted.
- Read a text you sent a friend where you explained something in your niche. Notice the shortcuts, the humour, the way you build an argument.
- Pull your best-received post or email — the one that got replies. Ask why it landed. Often it’s the sentence where you sounded most like yourself.
You’re looking for patterns, not a single perfect sample: the phrases you keep reaching for, the way you open, the jokes you actually make, what you consistently push back on. That recurring pattern is your brand voice. You’re not creating it from scratch — you’re catching it in the act and deciding to do it on purpose from now on.
Step 2: Borrow your audience’s actual words
A voice that only sounds like you is a diary. A voice that also uses the exact words your reader uses about their problem feels like you’re reading their mind. This is the same move behind defining your ideal customer: you don’t guess at how people talk, you go collect the real phrases.
Where to find them:
- Reviews of competing products — especially the 3-star ones, where people are specific about what frustrated them.
- The communities where your audience already hangs out — the recurring questions, the way they describe the pain.
- Your own replies, DMs, and survey answers — verbatim.
Keep a running “swipe list” of their exact language. When your reader says “I don’t want to feel salesy” or “where do I even start,” those are the words that belong in your copy — not your polished paraphrase of them. Your voice is how you sound; their words are what makes them feel understood. The best brand voices braid the two together.
Step 3: Decide what you stand for (the point of view)
The single biggest thing separating a memorable voice from a forgettable one isn’t wit — it’s having an actual opinion. A voice with no point of view is just tone; a voice with one is a reason to keep reading.
You don’t need to be controversial. You need to be willing to say a few true things plainly:
- What common advice in your niche do you think is wrong or overhyped?
- What do you refuse to do, even though “everyone” does it?
- What do you believe that would make a lazy competitor uncomfortable?
Write down three or four of these as plain sentences. (This site’s whole voice, for instance, is built on one: don’t fabricate, don’t hype, tell people the honest version even when it’s less exciting.) Those beliefs become the backbone your tone hangs off — they’re why two people can write about the exact same topic and sound nothing alike.
Step 4: Write it down as a short, usable guide (not a chart)
Now capture what you found — but skip the fill-in-the-blank grid. Write a few honest lines you’d actually reread before publishing:
I sound like a straight-talking friend who’s done this and won’t waste your time. Short sentences. Plain words — “use,” not “utilise.” Dry humour, sparingly. I say the honest version even when it’s less exciting, and I never pretend something is easy when it isn’t. I talk to one specific person, not “everyone,” and I use their words: “where do I even start,” “I don’t want to be salesy.” I don’t do fake urgency, fake scarcity, or “crush it” hustle-speak.
That paragraph is more useful than any “we are / we are not” table, because every line is something you can check a draft against. Add a tiny do / don’t word list if it helps (“say people, not individuals; say free plan, not freemium tier”) — a few real swaps beat a wall of adjectives.
Keep it to one screen. A voice guide you’ll actually glance at before hitting send beats a beautiful ten-page brand bible nobody opens.
Step 5: Be consistent everywhere (this is where the value compounds)
A voice only becomes a brand voice through repetition. The same human should show up in your welcome emails, your sales pages, your about page, your social posts, and even your cold outreach. When the voice is steady across all of them, recognition builds — and recognition is most of what a personal brand actually is.
A few things that make consistency realistic rather than exhausting:
- Read every draft out loud before publishing. If it sounds like a sentence you’d never say to a real person, rewrite it until it does. This one habit catches 90% of “corporate drift.”
- Flex tone, hold voice. A refund reply is gentler than a launch email, but it’s still unmistakably you. (See the voice-vs-tone distinction in the FAQ below.)
- Batch in your own voice. If you write several pieces in one sitting, you naturally stay in character across all of them — another quiet reason batching helps.
- Reuse, don’t re-voice. When you repurpose a piece into an email or a thread, keep the voice intact rather than “professionalising” it for the new channel.
Where a tool fits (and where it doesn’t)
Finding your voice is human work — no app writes it for you, and you should be deeply sceptical of anything promising to “generate your brand voice” from a form. But applying it consistently means having one place where all your published words live: the emails you send, the landing and sales pages people read, the opt-in that greets a new subscriber. An all-in-one like Systeme.io bundles the pages, the forms, and the email list on a free plan, so the same voice carries from the first opt-in through every email without you juggling five disconnected tools with five different default templates. (Affiliate disclosure: if you start a paid plan through that link I may earn a commission, at no extra cost to you. The free plan covers a landing page, form, and email list, and I only mention it because it genuinely fits this job — plenty of other tools do too.) The tool is just where the voice gets delivered; the voice itself is the part only you can supply.
The honest bottom line
You can’t pick your brand voice off a list of adjectives — you can only notice the voice you already have and start using it on purpose. Record yourself talking like a normal human about your topic, mine your audience’s exact words, decide the few things you’re actually willing to stand for, and write it all down as a one-screen guide you’ll genuinely reread. Then read every draft out loud and keep the same voice everywhere you show up. Do that consistently and “brand voice” stops being a worksheet exercise and becomes the reason a stranger reads two of your emails and thinks, I like this person — which, quietly, is where trust and sales begin.
Keep reading
- How to define your ideal customer
- How to build a personal brand (without faking it)
- How to write an about page that builds trust
- How to write a welcome email sequence
Frequently asked questions
What is a brand voice, exactly?
Your brand voice is the consistent way you sound across everything you write and say — your word choices, your rhythm, your level of formality, and the point of view behind it. It's not a logo or a colour palette; it's the personality a reader hears in your emails, sales pages, and posts. A strong voice makes you recognisable and easier to trust, because people feel like the same real human is talking to them every time, rather than a faceless 'brand' or a different tone on every channel.
How is brand voice different from brand tone?
Voice is constant; tone flexes with the situation. Your voice is who you fundamentally are — say, plain-spoken, warm, and a little irreverent. Tone is how that voice adapts to the moment: the same voice is gentler in a refund email than in a launch announcement, just as a person stays themselves but speaks differently at a funeral than at a party. You define the voice once; you adjust the tone per piece.
Do I need a big brand to have a brand voice?
No — and it's easier when you're small. A solo creator's voice is just your real personality, sharpened and made consistent. You don't need a committee, a style agency, or a following; you need to sound like a specific human with a clear point of view. In fact one honest, distinct voice is one of the few things a solopreneur can offer that a big faceless company structurally can't, so it's an advantage, not a hurdle.
How do I find my brand voice if I feel like I don't have one?
You already have one — you just haven't noticed it because it's invisible from the inside. The fastest way to see it is to gather things you've written naturally (voice notes, texts to a friend explaining your topic, your best-performing post) and look for the patterns: the phrases you reach for, the jokes you make, what you refuse to say. Your voice isn't something you invent from a blank page; it's something you notice and then do on purpose.
Should I copy a brand voice I admire?
Study it, don't clone it. Copying someone else's voice makes you a lesser version of them and readers can feel the imitation. It's useful to name what you like about a voice — is it the short sentences, the dry humour, the lack of jargon? — and then find your own honest version of that quality. The goal is to sound unmistakably like you, not like a tribute act to a bigger creator.